[road𝓨 MEMBERSHIP] Create Personal Information
Hello,
This is KQ Entertainment.
The following is the guide for the xikers OFFICIAL FANCLUB [road𝓨 MEMBERSHIP] personal information survey.
Please check below for more details.
※ Revision Period: 2023.07.08 3PM ~ 2023.07.10 11:59PM (KST)
(Editing the survey will not be possible after the given period.)
🔗 https://xikers.kr/community/board/645c93a108d9a165eaf75703/post/64a8fb2f059a8768617b86c0
Precautions When Filling Out the Survey
- After purchasing the membership, the information given on the personal information survey (name, date of birth) and the information on the ID card (name, date of birth) must match.
- For foreigners, please make sure you have input your name in English the same way it is written in your passport.
- For foreigners, the middle name is not mandatory for the order information, but please note that when you input your user information for the personal information survey, your name must match/align with the name written on your ID and/or passport.
- Input date of birth as 6 digits (YYMMDD / ex.030410), include the '-' dash symbol when inputting the phone number
Q. Does the email for the membership order information have to match the email on the survey?
The email on the order information and the email on the survey must be the same as the Official Platform ID. Please input the Official Platform ID.
Q. Can I change the order information?
A. The order information cannot be changed. After registering for the membership, please make sure to fill out all the information from your ID accurately on the personal information survey
* To receive the membership benefits, the survey information (name, date of birth) / ID information (name, date of birth) must match.
Q. Can I get a refund if I [Cancel Recurring Payment] for my membership?
A. If you cancel the membership, the next recurring payment will not be processed. Even if you cancel the recurring payment now, you will still have your 12-month access (or applicable number of active months left) to the road𝓨 MEMBERSHIP.
For more information about the membership, please check the FAQ.
Thank you.